Polycom 335 updating initial configuration

Within the Edges configuration pages, there are three places from which you can initiate an Edge software update.

If you enabled the call draining feature, you’ll see the Edge state change to Draining calls along with the number of calls remaining.

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Polycom 335 updating initial configuration

When scheduling Edge updates, keep in mind that the update procedure includes multiple steps and can take several hours to complete.

Users can also set a specific schedule using the procedure below.

The new Polycom Sound Station IP 4000 supports SIP and uses the same SIP software as the Sound Point IP 30x/50x/60x phones.

See is a touchscreen videophone that supports SIP and H.323 video.

The Pure Cloud Softphone runs on Windows-based PC’s and laptops.

For best results, the telephony administrator performs the Pure Cloud Softphone administration configuration for users prior to setting up the Pure Cloud Softphone on users’ computers.Please note you MUST first exit then, DE-INSTALL the PREVIOUS version of Flexor (if installed) by using Windows Add Remove Programs (XP) or Programs & Features (Vista/7/8/10), then download and install the new version. You must also exit Outlook and your web browser so that extensions / plugins can be updated.De-installing Flexor will not remove your settings, as they are stored in the Windows Registry. Please note you MUST first exit then, DE-INSTALL the PREVIOUS version of Flexor (if installed) by using Windows Add Remove Programs (XP) or Programs & Features (Vista/7/8/10), then download and install the new version.Once the calls are drained or the timeout period elapses, you’ll see the Edge state change to Updating.Download Pure Cloud Softphone for Windows and run the install. The steps include call draining, the download of the update, and then the actual installation of the update.

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