Most problems can be resolved by reading through our help guides or on the POF dating websites help section.
If not, then calling customer care might be your only option.
POF achieved a small measure of fame in internet marketing circles because the founder, Markus Frind, basically threw this site together over the course of a few weeks. Yet Frind flipped the switch and within a few months he was making $20,000 a day.
Today, POF books over $10 million a year in advertising revenue.
The parents were seeking compensatory and punitive damages.
In an August 2012 interview, Markus Frind stated that based on the millions of relationships and marriages Plenty Of Fish has created over the past several years, it is estimated that over one million babies have been born as a result of the website.
The other POF customer service number you can use is 1-604-692-2542.
While it is free to use, Plenty Of Fish offers premium services as part of their upgraded membership, such as who has "liked" a member through the service's Tinder-like Meet Me feature, and allowing users to see whether a message has been read and/or deleted.
Although the Plenty Of Fish site and its "matching" criteria continue to match couples with age differences greater than the 14 year guideline, attempts to contact the "matches" resulted in an inbox message from Markus stating, among other things, "[t]here is no reason for a 50 year old man to contact a 18 year old woman." On March 25, 2015, Plentyoffish Media Inc.
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With the limited staff available at the dating site POF your wait time might take a little longer when you contact customer support by email.
If your issue requires more immediate attention it is suggested you contact POF via phone.
There are 2 ways you can do this and they are different depending on where you live.