Just when you thought that Microsoft’s wickedness only extended to anti-competitive business practices, obfuscated API’s, and Vista…
How do you maintain a consistent online presence, streamline content that will resonate, put social media strategies in place and have simultaneous one-on-one conversations with existing and potential followers?
Unsurprisingly, when it comes to being the black sheep and standing out, getting your voice heard, engaging with fans and followers—personal chat bots work like a charm.
Think of them as a Jarvis to your Tony Stark, only better.
Imagine those pending posts, unanswered comments and messages, 100 request for a sneak peek into your lifestyle, etc.
A study called “Making Proactive Chat Work” that was conducted by Forrester Research found the following: “Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.” An online chat system provides customers immediate access to help.
Wait times are often much less than a call center, and customers can easily multi-task while waiting.
The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision.
Rather than watching potential customers click away from their e-commerce sites, many businesses have been adding live chat support.
And when they called him a “dirty bastard” he replied, “I think you’re the dirty bastard.” A commenter on Gizmodo reports that he eventually got Santa to admit that he was gay (not that there’s anything wrong with that).